Authors: Dr. A. Shameem, Mr. S. Manjunatha, Dr. T. Deepa Augustine, Dr. Shaili Gupta and Asha Sagar Lipare

ISBN: 978-81-989434-4-6

DOI: https://doi.org/10.59646/oscm/391

Date of Publication: June 28, 2025

About the Book:

The global business landscape is evolving at an unprecedented pace. Organizations today face mounting pressure to deliver products and services faster, more efficiently, and more sustainably, all while navigating an intricate web of customer expectations, technological innovations, and global disruptions. In such a complex environment, the integration of operations and supply chain management (OSCM) has emerged as a critical success factor for achieving strategic competitiveness and long-term resilience. This book, Operations and Supply Chain Management: An Integrated Approach, is the collaborative effort of five authors—each bringing distinct academic insights, industry exposure, and a shared passion for bridging theory with practical application. Designed as a comprehensive academic text, it is the culmination of years of teaching, research, and dialogue with industry professionals and students across disciplines.

We have meticulously structured the content into seventeen interconnected units, beginning with the foundational concepts of operations and supply chain management and evolving into strategic, technological, and ethical dimensions. The book opens with an exploration of the historical evolution of operations management and the emergence of integrated supply chains in a globalized world. From there, we delve into operations strategy, network design, process analysis, and forecasting—laying a solid groundwork for understanding how organizations can optimize performance and align operations with overarching business objectives. As the reader progresses, the focus expands to inventory control, sourcing, production planning, logistics, and quality management, emphasizing not only the tools and techniques but also the strategic decisions that shape modern supply chains. Dedicated units on Lean, Agile, and Resilient Operations, as well as cutting-edge technologies such as AI, IoT, blockchain, and digital twins, reflect the contemporary innovations redefining the field. An essential element of this book is its commitment to sustainability, ethics, and risk management—areas that are often overlooked but are becoming indispensable in today’s interconnected economies. The final units offer a forward-looking perspective on future trends, culminating in a capstone section that provides real-world case studies and practical industry applications. These case studies serve as both reflection points and discussion catalysts for students and professionals alike. Throughout the book, we have blended theoretical frameworks with applied knowledge, incorporating diagrams, examples, and exercises to foster active learning and critical thinking. Each unit is developed to stand alone in content, yet when taken together, they provide a coherent and integrated approach to understanding the full scope of operations and supply chain management. This book is intended for undergraduate and postgraduate students, faculty members, practitioners, and anyone eager to develop a robust understanding of OSCM in today’s dynamic environment. It can serve as a primary text in operations or supply chain courses and also as a reference guide for professionals aiming to improve or rethink their operational strategies. As co-authors, we are deeply grateful to our academic institutions, mentors, and peers for their unwavering support and inspiration. We also extend our appreciation to the many professionals who shared valuable insights during our research and fieldwork. Most importantly, we dedicate this work to our students—past, present, and future—whose curiosity and engagement continue to inspire our academic journey. We hope this book not only informs but also inspires innovation, responsibility, and excellence in the practice of operations and supply chain management.