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Beyond Brick and Morter: The rise of Digital Commerce and Smart Management

Authors: Dr. Nikitha Neelappa S, Dr. S. Saravanan, and Mrs. Osceen Mishra

ISBN: 978-81-69297-20-2

DOI: https://doi.org/10.59646/646

Date of Publication: April 06, 2026

Cite this book: Nikitha NS, S. Saravanan, and Osceen M, (2026), Beyond Brick and Morter: The rise of Digital Commerce and Smart Management, San International Scientific Publications, ISBN: 978-81-69297-20-2, DOI: https://doi.org/10.59646/646

Preface

The rapid evolution of technology has fundamentally reshaped the way commerce is conducted across the globe. Beyond Brick and Mortar: The Rise of Digital Commerce and Smart Management is an attempt to explore this transformative journey from traditional, store-based business models to dynamic, technology-driven ecosystems. With the growing integration of digital platforms, artificial intelligence, data analytics, and smart management practices, businesses today operate in an environment that is more connected, efficient, and customer-centric than ever before. This edited volume brings together diverse scholarly perspectives that examine key aspects of digital commerce, including e-commerce growth, digital payments, consumer behavior, data-driven personalization, and the role of emerging technologies in shaping modern business strategies. The chapters collectively highlight how organizations are adapting to digital disruptions, embracing innovation, and redefining management practices to remain competitive in an increasingly digital economy. The book also addresses critical challenges such as data privacy, cybersecurity, ethical considerations, and the need for responsible digital transformation. By combining theoretical insights with practical implications, this volume aims to serve as a valuable resource for academicians, researchers, students, and industry practitioners interested in understanding the evolving landscape of commerce and management. We hope this book contributes to meaningful discussions, inspires future research, and supports the development of smart, sustainable, and inclusive business practices in the digital era.

Chapters and Authors

Chapter Title and Authors Page Number
1 Click, Pay, Regret: Impulse Buying in the Age of Digital Payments

Ms. R. Akshaiya, and Dr. A. Vickram

1
2 From Glass Windowpanes to Digital Screens: Redefining the Consumer Experience in the Era of E-Window Shopping

Dr. Krishna M. Lakhani

9
3 Big Data Analytics for Smart Business Decisions

Dr. Madhu Goel

13
4 From Street Shops to Smartphone Shops: The Digital Migration of Commerce

Dr. S. Senthamiz Selvi

20
5 From Wallets to Wi-Fi: The Science Behind Modern Cravings

Suragali Madhuri

29
6 AI-Driven Algorithmic Decision-Making and Its Influence on Consumer and Investor Behaviour in Digital Platforms

Asha B L

35
7 Swipe, Tap, Buy: The Role of Digital Payments in Driving Impulse Purchases

Mr. Purushothama

41
8 Talent acquisition digital marketing strategy

Dr. D. Vijayasree

46
9 The Invisible Store: How Virtual Platforms are Replacing Physical Retail

Dr. Yagna Pankaj Vyas

50
10 Data is the New Shopkeeper: Personalisation in the Smart Commerce Era

Ms. N. Deepa

55
11 Digital Payments and Impulse Buying Behaviour: A Legal Analysis of Consumer Protection, Data Privacy, and Financial Regulation in the Cashless Economy

Mr. Mohammad Zameer K, Mr. Shuvodip Chatterjee, and

Dr. Mariyappan N

62
12 Scrolling to Shopping: Social Media as the New Marketplace – A Legal Analysis

Mr. Shuvodip Chatterjee, Mr. Mohammed Zameer K, and

Dr. Gagana V

65
13 Student Led Digital Business Opportunities and Challenges

Mr. Mohammed Tameem Pasha, Mr. Karri Subba Reddy, and Dr. Mariyappan N

68
14 AI – Powered Digital Business: The Future of Online Entrepreneurship

Mr. Prathit Rajendra, and Mr. Kartik

75
15 The Role of Personal Branding in Building Digital Businesses

Ms. Aishwarya N, and Mr. Moksh Ramesh Patel

80
16 Cashless Cravings: How Digital Payments Trigger Impulse Buying

Ms. B. Tarunika

83
17 Use of Augmented Reality (AR) in Enhancing Online Shopping Experience

Dr. Mariyappan N

87

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