Beyond Brick and Morter: The rise of Digital Commerce and Smart Management
Beyond Brick and Morter: The rise of Digital Commerce and Smart Management
Authors: Dr. Nikitha Neelappa S, Dr. S. Saravanan, and Mrs. Osceen Mishra
ISBN: 978-81-69297-20-2
DOI: https://doi.org/10.59646/646
Date of Publication: April 06, 2026
Cite this book: Nikitha NS, S. Saravanan, and Osceen M, (2026), Beyond Brick and Morter: The rise of Digital Commerce and Smart Management, San International Scientific Publications, ISBN: 978-81-69297-20-2, DOI: https://doi.org/10.59646/646
Preface
The rapid evolution of technology has fundamentally reshaped the way commerce is conducted across the globe. Beyond Brick and Mortar: The Rise of Digital Commerce and Smart Management is an attempt to explore this transformative journey from traditional, store-based business models to dynamic, technology-driven ecosystems. With the growing integration of digital platforms, artificial intelligence, data analytics, and smart management practices, businesses today operate in an environment that is more connected, efficient, and customer-centric than ever before. This edited volume brings together diverse scholarly perspectives that examine key aspects of digital commerce, including e-commerce growth, digital payments, consumer behavior, data-driven personalization, and the role of emerging technologies in shaping modern business strategies. The chapters collectively highlight how organizations are adapting to digital disruptions, embracing innovation, and redefining management practices to remain competitive in an increasingly digital economy. The book also addresses critical challenges such as data privacy, cybersecurity, ethical considerations, and the need for responsible digital transformation. By combining theoretical insights with practical implications, this volume aims to serve as a valuable resource for academicians, researchers, students, and industry practitioners interested in understanding the evolving landscape of commerce and management. We hope this book contributes to meaningful discussions, inspires future research, and supports the development of smart, sustainable, and inclusive business practices in the digital era.
Chapters and Authors
| Chapter | Title and Authors | Page Number |
| 1 | Click, Pay, Regret: Impulse Buying in the Age of Digital Payments
Ms. R. Akshaiya, and Dr. A. Vickram |
1 |
| 2 | From Glass Windowpanes to Digital Screens: Redefining the Consumer Experience in the Era of E-Window Shopping
Dr. Krishna M. Lakhani |
9 |
| 3 | Big Data Analytics for Smart Business Decisions
Dr. Madhu Goel |
13 |
| 4 | From Street Shops to Smartphone Shops: The Digital Migration of Commerce
Dr. S. Senthamiz Selvi |
20 |
| 5 | From Wallets to Wi-Fi: The Science Behind Modern Cravings
Suragali Madhuri |
29 |
| 6 | AI-Driven Algorithmic Decision-Making and Its Influence on Consumer and Investor Behaviour in Digital Platforms
Asha B L |
35 |
| 7 | Swipe, Tap, Buy: The Role of Digital Payments in Driving Impulse Purchases
Mr. Purushothama |
41 |
| 8 | Talent acquisition digital marketing strategy
Dr. D. Vijayasree |
46 |
| 9 | The Invisible Store: How Virtual Platforms are Replacing Physical Retail
Dr. Yagna Pankaj Vyas |
50 |
| 10 | Data is the New Shopkeeper: Personalisation in the Smart Commerce Era
Ms. N. Deepa |
55 |
| 11 | Digital Payments and Impulse Buying Behaviour: A Legal Analysis of Consumer Protection, Data Privacy, and Financial Regulation in the Cashless Economy
Mr. Mohammad Zameer K, Mr. Shuvodip Chatterjee, and Dr. Mariyappan N |
62 |
| 12 | Scrolling to Shopping: Social Media as the New Marketplace – A Legal Analysis
Mr. Shuvodip Chatterjee, Mr. Mohammed Zameer K, and Dr. Gagana V |
65 |
| 13 | Student Led Digital Business Opportunities and Challenges
Mr. Mohammed Tameem Pasha, Mr. Karri Subba Reddy, and Dr. Mariyappan N |
68 |
| 14 | AI – Powered Digital Business: The Future of Online Entrepreneurship
Mr. Prathit Rajendra, and Mr. Kartik |
75 |
| 15 | The Role of Personal Branding in Building Digital Businesses
Ms. Aishwarya N, and Mr. Moksh Ramesh Patel |
80 |
| 16 | Cashless Cravings: How Digital Payments Trigger Impulse Buying
Ms. B. Tarunika |
83 |
| 17 | Use of Augmented Reality (AR) in Enhancing Online Shopping Experience
Dr. Mariyappan N |
87 |
